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Have questions about NHL betting or our site? We're here to help. Please read our FAQ first, as it may answer your question immediately.
How do you choose which betting sites to recommend?
We evaluate betting sites based on six key criteria: odds quality (25%), markets depth (20%), banking & payouts (20%), mobile app (15%), bonuses (10%), and safety & trust (10%). Only licensed, regulated operators are considered for our recommendations.
Do you accept money for reviews or rankings?
No. While we earn affiliate commissions when users sign up through our links, we maintain strict editorial independence. Our reviews and rankings are based solely on our assessment of each site's quality and value to Canadian players.
How often do you update your reviews?
We review and update our content regularly, typically monthly or when significant changes occur at betting sites. Each review page shows the last review date for transparency.
Can you help me with issues at a betting site?
We're an independent review site and cannot resolve disputes between players and betting sites. Contact the operator's customer service directly, or reach out to the relevant regulatory body if needed.
Do you provide betting tips or predictions?
No, we focus on reviewing betting sites and providing educational content about how to bet on hockey. We don't provide specific betting tips, predictions, or guaranteed winning strategies.
How can I report an error on your site?
If you notice any errors or outdated information, please email our editorial team at editorial@bethockey.ca with details about the issue and the page where you found it.
We aim to respond to all inquiries within 48 hours during business days. For urgent matters, please clearly mark your email as "URGENT" in the subject line.
We cannot provide customer support for betting sites or help resolve account issues. Please contact the betting site directly for account-related questions or problems.
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For media inquiries or press releases, contact our editorial team at editorial@bethockey.ca.
BetHockey.ca is operated by an independent team of gambling industry experts. We are not affiliated with any specific betting operator and maintain editorial independence in all our content.